Premium Pack Trading Co. L.L.C. is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your information. This policy applies to all customers, partners, and visitors engaging with Premium Pack Trading Co. L.L.C. through our website, sales channels, and any other services we provide.
1. Information We Collect
We may collect personal and non-personal information to offer our services effectively and to enhance your experience. The types of information we may collect include:
Contact Information: Name, address, phone number, and email address.
Business Information: Company name, business address, and job position.
Transaction Details: Purchase history, product preferences, and payment information.
Website Usage Information: Data on how you use our website, such as browsing patterns, search history, and interaction data (e.g., pages visited, time spent on each page).
2. How We Use Your Information
Premium Pack Trading Co. L.L.C. may use your personal information for various purposes, including:
Service Delivery: Processing orders, managing transactions, and fulfilling requests for our products and services.
Customer Support: Responding to inquiries, resolving issues, and enhancing our customer service.
Marketing and Communication: Sending promotional materials, updates on new products, and special offers (you may opt-out at any time).
Business Operations: For internal operations such as data analysis, audits, and improving our services.
Legal Compliance: Ensuring compliance with applicable laws, regulations, and our policies.
3. Sharing and Disclosure of Information
We do not sell or share your personal information with third parties for marketing purposes. However, we may disclose information under certain circumstances:
Service Providers: With trusted third-party partners who perform services on our behalf, such as payment processing, delivery services, and IT support, all bound by confidentiality agreements.
Legal Requirements: When required by law, regulation, or legal process, or to protect our rights, users, or the public.
Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the relevant party involved in the transaction.
4. Data Security
We implement appropriate security measures to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, please note that no method of transmission over the Internet or electronic storage is 100% secure.
5. Retention of Information
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights and Choices
You have rights regarding your personal information, including:
Access: Request a copy of the personal information we hold about you.
Correction: Update or correct any inaccuracies in your information.
Deletion: Request deletion of your personal information, subject to certain exceptions.
Opt-Out: Choose not to receive marketing communications from us.
To exercise any of these rights, please contact us using the details provided below.
7. Updates to this Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website with an updated effective date.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Premium Pack Trading Co. L.L.C.
Office 1008-B, Wavez by Danube Building, Liwan, Dubai, United Arab Emirates
Email: info@premiumpack.ae
